Something went wrong error message

Vaisaali Vasudevan

started a topic over 2 years ago

I notice a something went wrong error message when trying to use the Vizlib extension. Any suggestions on this?

Daniel Adesanya
said over 2 years ago

Hi Vaisaali,

Thanks for contacting us

Regarding your query can you confirm if you're connected to the internet?

Also, did you make any changes to your environment?

I look forward to hearing from you

Please note your unique ticket reference (#24582) and URL https://community.vizlib.com/helpdesk/tickets/24582

Best,

Daniel Adesanya

Vizlib Support Engineer
Vaisaali Vasudevan
said over 2 years ago

Yes, I am connected to the internet.
No environment change.
Vaisaali Vasudevan
said over 2 years ago

Hi Vaisaali Vasudevan,

Additionally, I tried Clearing the cache as well.

Please note your unique ticket reference (#24582) and URL https://community.vizlib.com/helpdesk/tickets/24582

Regards,

Vaisaali Vasudevan

Technical Support Engineer
Vizlib USA

Why not visit our Community and take a read of our Knowledge Base? You can also follow products, latest releases and updates and find answers at Vizlib FAQ. Not sure where to begin? Try these links to kick-start your journey with Vizlib. If you need support, you can open a support ticket or even submit ideas as a Feature Request
V

Vyshali Vasudevan
said over 2 years ago

Tried whitelisting and it is resolved.
https://community.vizlib.com/support/solutions/articles/35000107367-vizlib-network-requirements-export-printing-error
Vaisaali Vasudevan
said over 2 years ago

Or if you are using Qlik Cloud
refer to this documentation:
https://community.vizlib.com/support/solutions/articles/35000149351-deploying-vizlib-products-in-qlik-saas-qlik-cloud-services-

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