When add a native filter as master item in KPI Designer we need click 2 times to show the values.
Daniel Adesanya
said
16 days ago
Hi Fabio,
I pray you're well?
In order to have all the necessary elements to provide quick and precise investigations on this issue, please provide us with the following elements:
A quick video of the issue being witnessed will definitely help!
What is the Vizlib KPI Designer's respective version?
Which other Vizlib objects are you using on the sheet (and the app) and their respective versions?
Are you using the online or offline version of our products?
Do you use any other 3rd party extensions here? If so please remove them and test again as we do not support the use of our products with other 3rd party objects.
Which version of Qlik Sense are you using? (Global release version and patch number)
Which browser are you using and its version?
Please provide us with an example QVF file, it is crucial that we can reproduce this internally and check with our RnD if necessary (you can scramble the data if privacy is a concern, see guide here).
I have tested in Qlik Sense February 2023 and VIzlib KPI Designer v2.3.7 and I am unable to replicate this as a single click shows the information
To confirm this issue occur on QLik Sense without any Vizlib Extension?
If so, then I do apologize; you'll need to contact Qlik Support​
Regrettably, this means we cannot resolve this issue directly for you as it is beyond the control of Vizlib.
I would suggest opening a ticket with Qlik Support to check if this is something they can help you with directly or whether it's a strict limitation of the Qlik Sense API. You can do this by visiting their support pages at https://community.qlik.com/t5/crmsupport/page
We are, of course, more than happy to contribute in resolving this issue in collaboration with Qlik (if required) once a support case has been raised with them. Let us know if any further information from us would help or whether a call would be necessary with Qlik Support at a later date.
Please let us know if you have any doubts or further questions.
Please note your unique ticket reference (#40848) and URL https://community.vizlib.com/helpdesk/tickets/40848
Chat with Vizlib Support directly regarding your queries! Login to the Vizlib User Portal or Vizlib Help Centre to get help instantly!
Please note your unique ticket reference (#40848) and URL https://community.vizlib.com/helpdesk/tickets/40848
Chat with Vizlib Support directly regarding your queries! Login to the Vizlib User Portal or Vizlib Help Centre to get help instantly!