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Vizlib Teamwork Troubleshooting - Best Practice

This article contains a list of tips and advice for Best Practice in Vizlib Teamwork. You can find a full list of all our support materials on the Introduction page.  


TABLE OF CONTENTS


Getting the Right Setup and Installation


Before you start, here's a few tips to make sure your setup and installation goes smoothly.  


  • Software / Hardware Requirements - The installation should run on your existing Qlik Sense server specification. You can find all the current architecture setups in the Vizlib Collaboration architecture guide here
  • Ports and Installed Software - Port 1980 is used as a default, but other ports can be configured. PostgreSQL, the PM2 windows service and the Visual C++ Redistributable Packages for Visual Studio 2013 are installed. Node.js and npm are used but not installed. 
  • SSL Certificates - SSL/TLS are used with Vizlib Teamwork, but are optional. Version 1.2 of TLS is used if required. You will need SSL certificates if you're using Vizlib Server, you can find more details here
  • Qlik Sense - Serverless installations are only available to users with Professional Qlik Sense licenses. Integrating with Vizlib Server means users with Analyzer licenses will have access as well, you can find full details in our factsheet here. There is also limited support for Qlik SaaS, you can find a summary of deploying Vizlib extensions with Qlik SaaS here
  • Errors - If you do get an error returned during setup, our Known Issues article has examples and advice on how to resolve any we've encountered in the past.


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Teamwork and Vizlib Server


Integrating Vizlib Teamwork with Vizlib Server gives you access to a much wider range of functions, including integrating comments with Slack, Microsoft Teams and Email, saving bookmarks, and managing your setup using Teamwork Settings in the Vizlib Management Console (VMC). 


  • Use the checklist in the Vizlib Server Prerequisites guide to gather any details you need for the installation, including requirements for SSL certificates. 
  • Watch the video tutorial in the Installation guide to help understand the steps in the process. 
  • Each setup has its own Configuration guide to help you integrate Vizlib Server with Qlik Sense. 
  • Once you've completed the installation, there's a Database Backup and Recovery guide to help you handle any post-installation database changes.


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Teamwork Settings


In Vizlib Teamwork, users add comments on a sheet or a specific chart, and the comments are saved. Here are some pointers on building and personalizing the extension. 


  • Accessing Comments - Comments are read from the database (with the correct access) and loaded into an app, or exported for other use cases. The VMC also has a comments browser.
  • Users Profile Settings - By default, user names are taken from the list on your Qlik Sense Server. You can customize user profile settings with photos, and use the VMC to manage user names.  
  • Separating Comments - Comments are stored within a specific Workspace using the qId (object or sheet) and appId. You can separate comments using the Channel, Sheet, Hierarchy Groups and Section Access.
  • Security Access - Security Access from Apps, Streams, Fields and Hierarchies is supported. If you use Vizlib Server, you can also configure access to Teamwork streams using Security Rules. 


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Teamwork Performance


Vizlib Teamwork visualizations are processed using the Qlik Sense engine. We've compiled some advice about improving performance in Qlik Sense here. 


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M
Michael is the author of this solution article.

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