If you're using Vizlib products, you will find you need to clear your web browser history and/or cache from time to time. If you're moving from a Freemium version of the product to a Subscription plan, or if you install a new version of your current product(s), clearing your cache ensures you are using them correctly. We've included instructions in this article for a range of web browsers.
TABLE OF CONTENTS
Google Chrome
If you're using Google Chrome (Figure 1), please follow these instructions.
- Click on the
menu in the far right of the browser toolbar, and select Settings. - When the settings screen opens, scroll down to Privacy and Security.
- Click Clear Browsing Data to open the dialog.
- Select the data you want to clear from the check boxes, then click Clear Data.
Figure 1: Google Chrome
If you need any other information on Google Chrome, please visit the help centre here.
Microsoft Edge
If you're using Microsoft Edge (Figure 2), please follow these instructions.
- Click on the
menu in the far right of the browser toolbar. - Scroll down to History, then select Clear Browsing Data to open the dialog.
- Select the data you want to clear, then click Clear Now.
Figure 2: Microsoft Edge
If you need any other information on Microsoft Edge, please visit the help centre here.
Internet Explorer
If you're using Internet Explorer (Figure 3), please follow these instructions.
- Click on the
menu in the far right of the browser toolbar. - Select Internet Options, which should open on the General tab.
- Click on Delete in the Browsing Data panel to open the dialog.
- Select the data you want to clear, then click Delete.
- Click OK to close the dialog.
Figure 3: Internet Explorer
If you need any other information on Internet Explorer, please visit the help centre here.
Mozilla Firefox
If you're using Mozilla Firefox (Figure 4), please follow these instructions.
- Click on the
Menu in the far right of the browser toolbar. - Select Options, which should open the settings page.
- Select Privacy and Security and scroll to the Cookies and Site Data section.
- Click on Clear Data.
- Select the data you want to clear, then click Clear and Clear Now.
Figure 4: Mozilla Firefox
If you need any other information on Firefox, please visit the help centre here.
Safari
If you're using Safari (Figure 5), please follow these instructions.
- Click on the History menu in the toolbar at the top of the window.
- Click Clear History.
- Click on the
Menu in the far right of the browser toolbar. - Select Preferences, which should open the settings dialog.
- Select the Privacy tab.
- Select the data you want to clear, then click Remove all Website Data.
- Click Remove Now when the dialog opens.
Figure 5: Safari
If you need any other information on Firefox, please visit the help centre here.