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Third party extensions - Vizlib policy and support procedures

Vizlib extensions in Qlik 

Vizlib has one of the most extensive sets of Third Party extensions for Qlik Sense and Qlik SaaS. We test our solutions thoroughly including all Qlik chart extensions, and work with our customers and partners to deliver the added value features our customers rely on.

However, we do not specifically support other Third Party extensions for Qlik, but there is some discretion within this policy.

Working Exceptions

We expect all other vendors to maintain their products. Still, there may be a change that Vizlib makes as part of our feature roadmaps or fixing bugs that have an unintended negative impact on our customers and another vendor’s product in addition to our own.

In this case, we work with the other vendor, to assess the impact and urgency to deliver the fix, and develop an agreed solution to the issue.

Agreed resolutions with the other vendor do not guarantee that Vizlib is the one responsible for delivering the fix.

Suggestions and Support

To provide feedback, ask a question or if you have an issue while using our product please speak to our support team.

We also have lists of frequently asked questions FAQ on our help pages.

Visit our community forum to raise a Feature Request.

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