TABLE OF CONTENTS
- Set VZB_Server_Url after Updating Extension File
- Windows Service not Automatically Starting
- Browser not Loaded
- PFX Certificate password error
- Vizlib Server - Qlik Proxy Service Configuration
- Which Qlik Sense Licenses work with Vizlib Server?
- Vizlib Server started in Safe Mode
- No Connection to Qlik Sense Services
This issue relates to users updating their extension files for Vizlib Teamwork, Finance and Writeback products.
If you're updating any of these extensions in the Qlik Management Console (QMC), the Extension Server URL custom property VZB_Server_Url (Figure 1) needs to be set after the update completes.
Figure 1: VZB_Server_Url QMC Empty
If you restart Vizlib Server after the update in the Vizlib Management Console (VMC), the Extension Server Url custom property will be set automatically (Figure 2).
Figure 2: Extension Server Url VMC
You can also enter the property manually on each extension in the QMC (Figure 3).
Figure 3: VZB_Server_Url QMC Added
Windows Service not Automatically Starting
Very rarely, the Vizlib Server Windows Service gets created during the install but is not automatically started. If you encounter issues opening the VMC, double-check if Vizlib Server is running using Task Manager. If not, start the service manually.
Browser not Loaded
Occasionally, for slower servers, the browser is opened before Vizlib Server is fully initialized and the page is not loaded properly. If that happens, wait another minute and refresh the page.
PFX Certificate password error
If you specified the wrong password for the PFX certificate during an installation of Vizlib Server, the page won’t load properly over HTTPS and Vizlib Server falls back to the HTTP protocol. If this happens, activate the product by following the steps in the installation guide. Open the VMC at http://localhost:1980/vmc, open the Logs Browser tab and filter the error logs to check for any possible causes.
Vizlib Server - Qlik Proxy Service Configuration
Which Qlik Sense Licenses work with Vizlib Server?
Vizlib Server started in Safe Mode
If the connection drops between Vizlib Server and any of the ports hosting Qlik Sense services (4747, 4243, 4242 and 443) an error will be displayed in the VMC Dashboard (Figure 5).
Figure 5: Connection Error
The connection can be lost after a change to network communication (e.g. modification of a firewall rule) or if the Qlik Sense services are stopped or become unresponsive.
To resolve the error, check which ports are affected and re-start the Qlik Sense service if it has stopped, then re-start Vizlib Server services. The connection should be restored.